Privacy Policy

Last updated: April 12, 2026

AOG Critical Logistics Inc. ("AOG Critical", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, including information collected through our SMS messaging program.

1. Information We Collect

We may collect the following types of information:

• Name, company name, and job title
• Email address and phone number
• Shipment and logistics request details
• Communications sent to or received from us

2. SMS Messaging Program

AOG Critical operates an SMS messaging program for dispatch notifications, job updates, and logistics communications. By opting in to our SMS program, you agree to receive text messages from AOG Critical Logistics Inc. at the phone number you provided.

• Message frequency: Varies based on dispatch activity.
• Message & data rates may apply depending on your carrier and plan.
• To opt out: Reply STOP at any time to cancel. You will receive a confirmation and no further messages will be sent.
• For help: Reply HELP or contact us at aogcritical@gmail.com.

3. How We Use Your Information

We use your information to:

• Process and fulfill logistics and shipment requests
• Send job dispatch and delivery update notifications via SMS
• Respond to inquiries and provide customer support
• Comply with applicable laws and regulations

4. No Sharing or Selling of Data

We do not sell, rent, or share your personal information or phone number with third parties for marketing purposes. Your contact information is used solely for operational communications related to AOG Critical Logistics services.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy or as required by law. You may request deletion of your information at any time by contacting us.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Opt out of SMS communications at any time by replying STOP

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: aogcritical@gmail.com
• Phone: 305-910-8191
• Address: Miami, FL

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.